FAQS
FAQS
FAQS
SHIPPING
RETURNS
EXCHANGES
SHIPPING
RETURNS
EXCHANGES
SHIPPING
RETURNS
EXCHANGES
Shipping
When will my order ship
We print and frame to order so please allow 1-2 days of processing time before shipment. Originals will ship immediately unless collection from a gallery is required. One of our team will get in touch with you on receipt of your order. If you require any items sooner, please get in touch and we will do our best to accommodate this for you.
how long do orders take to ship
UK Estimated Delivery Time
United Kingdom - 2 – 3 days
International Estimated Delivery Times
Europe – 5 – 7 days
USA – 5 – 7 days
United Kingdom - 2 – 3 days
International Estimated Delivery Times
Europe – 5 – 7 days
USA – 5 – 7 days
returns
What is your return policy
If you wish to return an item for some reason, please notify us as soon as possible via the contact page. Goods must be sent back within 14 days of receiving the items. Customers are required to pay for return shipping and the order remains the customers responsibility until we receive it back - we therefore suggest you use a tracked postage service with insurance for example Royal Mail tracked. We are unable to refund on any orders that are returned to us damaged.
Alice Straker
Studio 6,
Project Workshops,
Lains Farm,
Quarley,
Andover,
Hampshire,
SP11 8PX
Alice Straker
Studio 6,
Project Workshops,
Lains Farm,
Quarley,
Andover,
Hampshire,
SP11 8PX
How do I return and/or exchange my order
Please return your purchase in the original packaging. All return items must be sent using a tracked service.
Can i get a full refund
If you wish to return an item for some reason, please notify us as soon as possible. Goods must be sent back within 14 days of receiving the items. Customers are required to pay for return shipping. We are unable to refund on any orders that are returned to us damaged.
Product Materials
Where are our products made?
In the UK
FAQs
Are you still stocking pottery?
We are only accepting pre orders for our pottery range of plates and mugs. Please get in touch via the contact page if you wish to place an order.
do we work with influencers?
‘TOTALLY addicted to all of Alice's stuff! I have the placemats, coasters, aprons, Aga covers, tea towels, prints and even the postcards. Excellent quality and couldn't recommend enough!’
Verity Lyndon Stanford
‘An iconic yet evolving style is rare. Plus she brightens up any wall or dinner table.’
Lara Chapple
‘Alice’s evocative and technicolour paintings are full of nostalgia and reminiscence, and show her charming and almost childlike curiosity when it comes to exploring the world around her.’
Ellie Vincent
‘I am the lucky person who has Alice's giant eclair hanging on her wall! The textures are amazing - I just love her work’
Geva Blackett
‘Al Straker lives in a dreamlike reality which her work captures. Her imagination can be sparked by anything from a word, to cooking a meal or just going on a walk. To see the magic in life is a gift many artists don’t have, an Al applies her absolute focus to this magic.’
Ellie vincent-blacklock
‘I love the mats and coasters I bought recently - great colours and excellent quality. Thank you!’
Jo Rhodes